MedBioTech Home Lab Services - FAQs

Frequently Asked Questions

Our Home Lab Services let you get reliable laboratory tests done in the comfort of your home. A certified phlebotomist or nurse visits you to collect your sample, which is processed in our accredited laboratory. Your results are delivered securely within 24–48 hours.

We provide a wide range of diagnostic tests, including:
• Routine blood tests (FBC, liver, kidney profiles)
• Diabetes and cholesterol screening
• Thyroid and hormone panels
• Vitamin and nutritional assessments
• Infectious disease testing
• Clozapine and other specialist monitoring tests

If your test isn’t listed, simply contact us — we’ll confirm availability.

3. How do I book a home sample collection?

Booking is quick and convenient:

• 📱 WhatsApp: +447455373173
• 📞 Direct Call: +447455373173

Once booked, our team confirms your appointment and sends a trained professional to your location.

Some tests require fasting or special timing. Our team will guide you on any preparations when you book to ensure your results are accurate.

Yes. All our staff follow strict infection control and safety protocols. We use sterile, single-use equipment, and all samples are transported under controlled conditions.

Results are typically ready within 24–48 hours of sample collection.
You’ll receive them securely via WhatsApp, email, or our online portal.

All samples are processed in our UKAS- and MHRA-compliant laboratory using validated methods and advanced technology. Each report undergoes expert review to ensure precision and reliability.

Yes. Upon request, one of our healthcare professionals can explain your results and recommend follow-up actions if needed.

We accept:
• Secure online payments
• Bank transfers
• In-person payments at the time of sample collection

You can reach us easily:
• 📱 WhatsApp: +447455373173
• 📞 Direct Call: +447455373173
• 📧 Email: info@medbiotech.co.uk
• 🌐 Website: www.medbiotech.co.uk

Support hours: Mon–Fri, 8:00 AM – 8:00 PM, and weekends for urgent requests.

Yes. You can safely message us on WhatsApp to:
• Book tests
• Share reports
• Ask brief health-related questions
• Receive your results securely

For detailed consultations, we recommend booking a teleconsultation with our clinical team.

Absolutely. Our home collection service is ideal for families, busy professionals, and elderly or homebound patients. You may book on their behalf with consent.

Yes, we provide urgent or same-day testing for selected profiles. Please contact us directly by phone or WhatsApp to confirm availability in your area.